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Home Payment Policy

Payment Policy

At SP Silks, we provide a secure and convenient payment experience for all our customers. By placing an order on our website, you agree to the terms mentioned in this Payment Policy.

All transactions on our website are processed through secure and trusted payment gateways. We do not store or have access to your sensitive payment information such as card numbers, CVV, or UPI PIN.

Your payment information is protected using advanced encryption and security protocols to ensure a safe shopping experience.

Accepted Payment Methods

  • UPI Payments (Google Pay, PhonePe, Paytm, BHIM and other UPI apps).

  • Debit Cards (Visa, Mastercard, RuPay and other major bank cards).

  • Credit Cards (Visa, Mastercard, American Express, etc.).

  • Net Banking from supported banks.

  • Wallet Payments (Paytm Wallet, PhonePe Wallet, etc.).

  • Cash on Delivery (COD) may be available for selected locations.

Payment Confirmation

  • After successful payment, you will receive an order confirmation via email or SMS.

  • If there is a delay in confirmation due to network or banking issues, the order status will be updated automatically once payment verification is completed.

  • If the payment is deducted but the order is not confirmed, please contact our support team with the payment details.

Failed Transactions

  • If your payment fails but the amount is deducted, the amount will be automatically refunded by the payment gateway or bank.

  • Refund processing time may take 3–7 business days depending on the bank or payment provider.

For any payment related queries, please contact our customer support team.